Coronavirus Information 2020
25th May 2020
We are looking forward to re-opening our parks on Saturday 4th July!
The health and safety of our guests and staff is our number one priority, therefore it will be a ‘new normal’ with social distancing and safety measures in place.
We will continually review the following guidelines in line with government advice.
We would like to thank our customers for their patience and understanding at this difficult time. We hope you enjoy your stay.
COVID-19 MEASURES – KEEPING YOU SAFE
Please adhere to social distancing guidelines – where possible keep 2 metres away from others. We advise all guests to carry hand sanitiser
No Group Gatherings
Group gatherings are not allowed anywhere on the park. Please adhere to the current government advice about socialising. No day visitors allowed.
Toilet Blocks Our toilets and showers will be open, however we encourage you to use your on-board facilities where possible. We have more regular cleaning procedures in place and appropriate PPE for our staff. The washrooms will be sanitised as regularly as possible, but please note we cannot clean facilities after every person. We encourage you to wipe down touch points before and after use, such as cubicle doors, locks, toilet flushes etc. We cannot constantly monitor and control the number of people using the facilities; if it is busy, please come back at a quieter time. Where possible, please use every other cubicle and sink to help with social distancing.
Please wash your hands regularly for at least 20 seconds. There are also hand sanitiser stations at certain locations around the park.
Please pay your full holiday balance prior to arrival, either online or by calling 01278 751055. Only one member of your party will be able to come into the Reception to check in.
If you develop COVID-19 symptoms while staying with us, please immediately call 01278 751055. Do not leave your pitch and wait for further instructions.